IM stands for Incredibly Marvelous

I just finished the IM exercise using Google Talk! In a past job, we used MSN to notify each other of security issues and unruly students (I worked at a university). Since I am familiar with the tool, I wasn't surprised by anything. I continue to be amazed at the speed of communication it allows. It seems more effective than email for quick questions and exchange of ideas. I am definitely intrigued by providing reference services through this format.